As a result of the standardization and integration of existing SAP and non-SAP solutions, is it possible to get an overview of all your sales orders? Can you automate your value chain from quotation and ordering to invoicing, irrespective of the communication channel used? Absolutely!
When a customer places an order over your – B2B or B2C – website, he/she kicks off a process which involves many actors. To streamline this process, you allow all systems to communicate with each other, reduce the number of manual operations or ensure that all communication channels are used optimally.
Flexso Digital for example designed for a customer an end-to-end solution to optimize the entire Order-to-Cash chain.
Obviously, an online order starts on the website. That is why our consultants used the customer's website as a hub to automate all processes. The website was linked to several SAP components including SAP CRM, SAP ERP, SAP ISU and GIS backbone systems.
By deploying SAP Process Orchestration (SAP PO) as an Enterprise Service Bus and the Business Process Management (BPM) platform and SAP BRFplus as a Business Rules Engine, we were able to automate the order process and integrate it with the backend systems.
On the strength of its expertise as a full service provider, Flexso Digital managed to integrate all systems, which led to extensive automation.
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